HERNDON, VA: August 5, 2024 — FranConnect, a leading provider of sales, operations, and marketing solutions for franchise and multi-location businesses, announces the launch of its new Operator and Frontline Employee Engagement solution. This strategic initiative follows FranConnect’s acquisition of World Manager, a global provider of learning management and front-line employee engagement solutions. By seamlessly integrating World Manager’s complementary, enterprise learning management and content creation capabilities to FranConnect’s best-in-class operational platform, it revolutionizes how multi-location businesses drive team engagement, brand consistency, and unit performance.

This robust new solution empowers multi-location businesses to develop and deploy highly customized branded content to support operator and front-line employee training for improved onboarding and engagement, enabling brands to track engagement success at the unit level. Operation teams will be better equipped to deliver and monitor best practice training, access up-to-the-minute data, staff training results, performance appraisals, and satisfaction surveys with benchmark reporting.

Unlike traditional Learning Management Systems (LMS), FranConnect’s solution leverages core best practices already embedded in its platform to inform how brands need to deploy frontline and operator training. The result is highly engaged team members who not only adhere to the brand standards but also elevate customer experiences and unit performance.

Key features include:

• Comprehensive Operational Support:
  • Personalized learning paths integrated with daily workflows
  • Mobile access for on-the-go learning and application
  • Real-time performance insights linked to relevant training modules
• Enhanced Employee Engagement and Development:
  • Custom eLearning modules for various roles
  • Gamification elements to boost motivation
  • Mobile accessibility for flexible learning
  • Career development pathways for all staff levels

“We are addressing a huge barrier to growth for multi-location businesses, which is poor customer experiences stemming from ineffectively trained operators and frontline employees,” said Gabby Wong, CEO of FranConnect. “Most LMS work as standalone, siloed applications disconnected from performance data. Our core philosophy is that a strong learning and development function is an essential channel for driving operational success. Our learning and development capabilities are now fully embedded into FranConnect’s operational platform, and therefore employee development playbooks, learning pathways, and engagement best practices can be informed, created, and deployed based on operational goals and performance analytics from across the brand.”

Acquisition brings advanced QMS capabilities to brands and multi-unit operators and demonstrates FranConnect’s continued path toward becoming the largest and most comprehensive growth and operational platform for multi-location businesses worldwide.

HERNDON, Va., February 27, 2024 – FranConnect, a market-leading provider of sales, operations, and marketing solutions to franchises and multi-location businesses announced today it has acquired RizePoint, a leading provider of quality management systems (QMS) serving global restaurant, retail, and hospitality brands. This is FranConnect’s third acquisition over a four-year period and marks another significant milestone for FranConnect in extending its reach beyond franchise brands to serve the operational needs of the broader ecosystem of multi-unit owners, locations, front-line employees, and suppliers.

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Release of Analytics and next generation Royalty Manager extend end-to-end insights and process & operations management.

HERNDON, Va., February 27, 2024 – FranConnect, the leading provider of franchise and multi-location management solutions for driving success in sales, operations, and marketing, announces the launch of FranConnect Analytics to provide brands with powerful, on-demand, and timely insights pulled from all areas of the business. Additionally, FranConnect has revamped its Royalty Manager application to address finance teams’ biggest pain points.

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Hospitality and restaurant technology executive joins the company to fuel its next phase of growth

HERNDON, Va., September 27, 2023 – FranConnect, the leading provider of sales, operations, and marketing technology to franchises and multi-location businesses, announces the appointment of Austen Asadorian to its executive leadership team as Chief Revenue Officer. Asadorian will oversee FranConnect’s global go-to-market and revenue organization, including new customer acquisition, customer expansion, new market development, pre-sales consulting, and revenue operations, bolstering FranConnect’s continued year-over-year growth.

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McLEAN, Va. – (June 6, 2023) – The Northern Virginia Technology Council (NVTC), the trade association representing the region’s technology community, announced the winners for its 2023 Greater Washington Technology CFO Awards at an awards ceremony last night. This is the 27th year for this annual awards program, which is dedicated to celebrating leading finance professionals and officers across the greater Washington region.

“This year’s CFO Award winners represent the leading minds in finance and technology,” said Jennifer Taylor, president and CEO of NVTC. “We’re honored to recognize their hard work and celebrate the individual achievements that have led Northern Virginia to become one of the leading technology hubs in the nation.”

“Our region’s technology sector has experienced a massive boom in recent years, becoming the area of choice for everything from early-stage startups to established market leaders,” said Shiv Varma, partner, KPMG and chair of this year’s CFO Awards program. “The CFO Awards mark an important milestone every year as we gather together to celebrate the innovative finance professionals that have made that growth possible.”

In addition to the traditional Public Company, Private Company, and Emerging Growth CFOs of the Year, the CFO Awards judges selected a winner from the finalists for a new category that was created. The Transaction of the Year award celebrates a CFO that stood out for their role in completing a significant business transaction during the year, and this year’s winner is Jeff Cook, of Octo, who was recognized for his role in Octo’s recent acquisition by IBM.

Finally, NVTC also recognized the Michael G. Devine Hall of Fame Award honoree, Rick Nadeau, and the 2023 Class of Rising Stars at last night’s awards ceremony. An independent panel of former CFO Awards winners selected this year’s winners in five award categories.

The 2023 NVTC Technology CFO Awards winners are:

Emerging Growth CFO of the Year:
Andrew Volkmann, FranConnect 

Private Company CFOs of the Year:
Joe Harar, EdgeConneX
Silvana Hernandez, Pavion

Public Company CFO of the Year:
Susan Lynch, V2X, Inc.

Transaction of the Year:

Jeff Cook, Octo

2023 Class of Rising Stars:
Zach Blaine, Expel
Paul Donnell, FiscalNote
Emily Lane, Arcfield
Tim Mulieri, GTT Communications, Inc.
Matthew Robarge, Cision
Samantha Ross, Unanet
Amanda Williams, IonQ

Contact

Tarin Horan

Northern Virginia Technology Council (NVTC)

thoran@nvtc.org

703.946.0319

About the Northern Virginia Technology Council

NVTC is the trade association representing the Northern Virginia technology community. As one of the nation’s largest technology councils, NVTC serves companies from all sectors of the industry, from small businesses and startups to Fortune 100 technology companies, government contractors, as well as service providers, academic institutions, and nonprofit organizations. More than 460 members look to the organization as a resource for networking and educational opportunities, peer-to-peer communities, policy advocacy, industry promotion, fostering of strategic relationships, and branding of the region as a major global technology center. Learn more at www.nvtc.org.

SYDNEY, May 24, 2023 — FranConnect, the leading franchise and multi-location management software provider, is excited to announce its expansion into the A/NZ and APAC markets. This marks an important milestone for FranConnect as it continues to grow its global footprint on the heels of its strategic acquisition of World Manager. Under the consolidated company, FranConnect offers the most comprehensive franchise and multi-location management solutions to franchisors and multi-location businesses in the market globally.

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